by Stranded »
11 Sep 2015 15:36
Woodcote Royal Stranded Business in treating occasional "indirect" customer worse than regular customer shocker!
The real shocker is that it's deemed acceptable to treat football fans in a way that would outrage anyone visting a theatre or cinema however infrequently they may attend.
Totally different situation as you are very unlikely to keep either of those open with building work impeding capacity.
I find it more that a little surprising that you can't see why a football club whose stadium is undergoing major works, whilst remaining in use, would not actively choose to inconvenience supporters of a club playing their once a season over their own fans who attend every game. Someone will be incovenienced in these circumstances, so it's best for it to be the group of people who may not even realise they are being inconvenienced.
Poor stadium design a la Loftus Road is another matter, but again it is hardly surprising that they give the worst areas to people who will not be returning until their club next plays there.
To use your analogy, a theatre would look to minimise any inconvenience any patrons or season ticket holders they may have preferring any "pain" to be experienced by those in the cheap seats. That is basically what BCFC are doing here and what I would expect Reading to do in similar circumstances.
