RG30 What's the difference between the Senior Management Meeting and the Structured Dialogue meeting?
The Structured Dialogue meeting is a stand-alone meeting where STAR sets the agenda. There are fewer people present, the meeting lasts longer and deals with higher level / more strategic / longer-term issues. It will happen less frequently than the Senior Management Meeting.
The Senior Management Meeting is a meeting called by the club and is attended by the senior people from all the club's departments. STAR attends only part of the meeting (usually c 45 mins) and the agenda here tends to be more operational matters - parking, buses, stewarding, player of the season, ticket delivery etc. - to which the various heads of department are on hand to respond.