Emailing the Club

Custard Cream · by **Custard Cream** » 26 Sep 2006 15:23

Anybody ever emailed member services and got a reply?

roland* · by roland* » 26 Sep 2006 15:28

Yes.

HTH

Custard Cream · by **Custard Cream** » 26 Sep 2006 15:29

I wonder if my being on AOL is the cause of the deadly hush?

roland* · by roland* » 26 Sep 2006 15:39

They can be pretty slow, I have waited 24 hours for a response in the past without explanation for the delay.... but they've always gotten back in the end....

SWLR · by **SWLR** » 26 Sep 2006 16:22

Yes, having spoken to and marked FAO one of the ticket office. The response included

'our apologies for the delay in responding to your email, we are currently receiving a large volume of emails daily'

Farnborough Royal · by **Farnborough Royal** » 26 Sep 2006 16:55

I emailed BTB the other day to ask them to stop playing Tom Hark....no reply

Sussex Royal · by **Sussex Royal** » 26 Sep 2006 17:43

Just got a response after several days - be patient - what do you expect!

Having said that the only downside was the response did not answer the question, so I have had to reply. So hopefully I should get an answer next week sometime

Forbury Lion · by **Forbury Lion** » 26 Sep 2006 21:15

I e-mailed the club last week and got a reply today.

Sussex Royal · by **Sussex Royal** » 27 Sep 2006 12:24

I called the club customer service last night and left a message, and got a call back at 9 this morning. Now that actually is service

Emailing the Club

Emailing the Club

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