Ticketing Consultant

[Barry the bird boggler]

New on the OS

http://www.readingfc.premiumtv.co.uk/page/News/NewsDetail/0,,10306~895618,00.html

Reading Football Club have contracted consultant Mark Whitehead from Coalface Consulting to help review our Sales Centre operations. Mark is a Contact Centre consultant with 12 years experience in designing, implementing and managing projects both in the UK and across Europe on behalf of several global blue chip corporations.

Mark said, "In many ways Reading Football Club is a very innovative club with regards to ticketing, and have implemented many progressive ideas such as the Royalty Points scheme and the chip-card turnstile entry.

"However it is a very fast-moving industry and we will be examining all aspects of the Club's ticketing operations to ensure that supporters are given the best possible service."

[M4 Junction 11]

"... to ensure that supporters are given the best possible service."

Revolutionary ideas then

[Woodcote Royal]

If the small fortune generated by long suffering fans paying 6p per minute, for the privilege of waiting on the Sales Centre hotline , had been channelled into a managerial severance package 12 months earlier........................

[The 17 Bus]

If the small fortune generated by long suffering fans paying 6p per minute, for the privilege of waiting on the Sales Centre hotline , had been channelled into a managerial severance package 12 months earlier........................

All that money will have gone into improving the club and the playing staff, if we want a Premier team we need to pay in all ways.

[working class hero]

If the small fortune generated by long suffering fans paying 6p per minute, for the privilege of waiting on the Sales Centre hotline , had been channelled into a managerial severance package 12 months earlier........................

All that money will have gone into improving the club and the playing staff, if we want a Premier team we need to pay in all ways.

I do hope this is written with tongue firmly in cheek.....

[Forbury Lion]

If the small fortune generated by long suffering fans paying 6p per minute, for the privilege of waiting on the Sales Centre hotline , had been channelled into a managerial severance package 12 months earlier........................

All that money will have gone into improving the club and the playing staff, if we want a Premier team we need to pay in all ways.

I do hope this is written with tongue firmly in cheek.....

Nigel Howe's bum cheek?