Schards#2 It's 100% the club's fault that they failed to anticipate a level of demand that would have been obvious to any one who's been following Reading for years or has any rudimentary insight into the psyche of the average football fan.
But that is where you are wrong. It wasn't obvious, despite what you all think.
It is a cup quarter final, at a ground and against a team we have played not too long ago. It is on TV, it is a late kick off on a Sunday before a school day, and we haven't taken that many too an away game on many occasions and certainly not the next allocation up of nearly 6,000 (I don't know if we could have taken more than 2,800 but less than the upper amount). Look at how many we took to Everton, Liverpool, away to Burnley, etc.
The club took an educated guess to only take that many as they didn't want to be saddled with the cost of potentially having 3,000 tickets they couldn't sell. It has turned out to be the wrong decision, but everyone makes mistakes.