Season tickets: what do you plan to buy?

[SouthDownsRoyal]

Tried to renew my ST this morning, It's there reserved and ready to buy as a product already reserved for me.... but the button to go to the next screen to, I assume pay for it doesn't work

Have tried on multiple devices and browsers and have followed the instructions precisely.

Anyone else having this issue as I'll mention it to the ticketing office when I call up later.

...had similar issues yesterday and it kept rejecting my payment.
No idea what I was doing wrong/not ticking a box perhaps (it wasn't explicit) so got stuck in a loop - it said I had 'reserved seats'
- I logged out/in a few times - kept at it and it worked eventually - on my desktop as opposed to my phone?
Previously had issues purchasing 'extras' for the ED stand - where we are -
in the past the TO have said that had some 'odd checks/conditions' on the system which they can by-pass- so that may be it?

I was renewing for me and youngest (18-24 - last one for him in that bracket after Nov - time flies etc etc )
- in future he won't attend enough to warrant a full ST in the ED. He lives in Nottingham but it's been nice to have 2 seats as an option.
His two older siblings (ex-ST holders) gave up attending years ago, when they 'moved' out - though eldest who lives in 'ding occasionally 'feels the pull' .... hence the need for occasional 'additions'.

Update: Apparently the area I sit in had a lock in place because they give seats there to certain VIP's so they didn't want fans to buy tickets there but as it's been my seat for years they said they can either take the lock off my seat so I can renew online or I can renew over the phone.

VIPs

[Whore Jackie]

Don't get me wrong, really not a fan of the new ticketing site, but managed to renew four season tickets without any hassle.

Notice they've tweaked the Friends and Family section so at least it's clear who's who. Still can't see any way of seeing how many loyalty points my linked family season tickets have mind.

[Clyde1998]

I found there was way too many button clicks to get to ST Renewal, not sure who designed that, feels like there should have been a one button prompt on the homepage.

If we're talking standard season tickets, I wouldn't be surprised if it was designed that way to get people to go for the subscriptions tbh.