ifollow

[paddy20]

Hi All

anyone having problems signing in? Firstly it says I have entered the wrong password which I know is correct and I know I have the right email address. Secondly if i ask to change password nothing happens!

I have tried to re-register but it says my email is already being used. Any advice would be welcome

[Hound]

Yeah also had this problem and it’s annoying

Was using safari so I tried in Chrome, and this time it logged in successfully and seemed to work ok

So may well just be a browser issue, but a bit rubbish considering I’m sure a very large percentage of people use safari

[paddy20]

Yeah also had this problem and it’s annoying

Was using safari so I tried in Chrome, and this time it logged in successfully and seemed to work ok

So may well just be a browser issue, but a bit rubbish considering I’m sure a very large percentage of people use safari

Thanks Hound will try another browser

[Sutekh]

Yeah also had this problem and it’s annoying

Was using safari so I tried in Chrome, and this time it logged in successfully and seemed to work ok

So may well just be a browser issue, but a bit rubbish considering I’m sure a very large percentage of people use safari

Yes I had problems from a tablet and phone but from a PC everything worked OK so presume there is a problem with ifollow being able to support some browsers eg. Safari on mobile kit.

[paddy20]

Yeah also had this problem and it’s annoying

Was using safari so I tried in Chrome, and this time it logged in successfully and seemed to work ok

So may well just be a browser issue, but a bit rubbish considering I’m sure a very large percentage of people use safari

Yes I had problems from a tablet and phone but from a PC everything worked OK so presume there is a problem with ifollow being able to support some browsers eg. Safari on mobile kit.

Tried google chrome and still didn't work Any ideas on who to contact?

[Hound]

Yeah also had this problem and it’s annoying

Was using safari so I tried in Chrome, and this time it logged in successfully and seemed to work ok

So may well just be a browser issue, but a bit rubbish considering I’m sure a very large percentage of people use safari

Yes I had problems from a tablet and phone but from a PC everything worked OK so presume there is a problem with ifollow being able to support some browsers eg. Safari on mobile kit.

Tried google chrome and still didn't work Any ideas on who to contact?

Hmm, have you tried going to chrome and clicking the forgotten password link - then paste in the link from the email?

That’s how i got it to work

[paddy20]

Yes I had problems from a tablet and phone but from a PC everything worked OK so presume there is a problem with ifollow being able to support some browsers eg. Safari on mobile kit.

Tried google chrome and still didn't work Any ideas on who to contact?

Hmm, have you tried going to chrome and clicking the forgotten password link - then paste in the link from the email?

That’s how i got it to work

No. Will try now. I used Safari again and this time it said it would send link but nothing has arrived in my inbox or junk.

[The Royal Forester]

Yeah also had this problem and it’s annoying

Was using safari so I tried in Chrome, and this time it logged in successfully and seemed to work ok

So may well just be a browser issue, but a bit rubbish considering I’m sure a very large percentage of people use safari

Yes I had problems from a tablet and phone but from a PC everything worked OK so presume there is a problem with ifollow being able to support some browsers eg. Safari on mobile kit.

Tried google chrome and still didn't work Any ideas on who to contact?

If you go to the Official RFC website, click on the "envelope" in the bottom right hand corner, it displays an email form headed Ifollow support,

[Snowflake Royal]

It's fecking shite. You put in the right email and password details and it just blanks everything without signing you in.

Managed to get it to work on FireFox but not Chrome.
Tried turning off the adblocker to see if that helped, no.

[Nameless]

It does tell you that to use I follow on a phone or tablet you need to download the app.
If I try and access it via a browser on my iPad it doesn’t work, if I use the app it is fine.

[windermereROYAL]

For help try ifollow@efl.com, worked for my mate.

[Snowflake Royal]

In my case I was using a desktop. Clearing cache also didn't help.

[paddy20]

Yes I had problems from a tablet and phone but from a PC everything worked OK so presume there is a problem with ifollow being able to support some browsers eg. Safari on mobile kit.

Tried google chrome and still didn't work Any ideas on who to contact?

If you go to the Official RFC website, click on the "envelope" in the bottom right hand corner, it displays an email form headed Ifollow support,

Thanks. Have now sent message

[paddy20]

For help try ifollow@efl.com, worked for my mate.

Thanks

[paddy20]

Pleased to say I have now managed to log in. For any others having a problem I logged in with a temporary password provided by ifollow using Chrome. You then click on your name (top right) to get 'my account' and edit the first set of details where you can change your password. The ifollow instructions were a bit vague but use the above and hopefully you should be ok.

[paddy20]

Thanks for link Widermere

[Ascotexgunner]

Can you use a casting app to get in on the big screen or is it restricted like Sky?

[Hound]

can you view your ifollow account on multiple devices?

Trying to work out whether I need to register my kids with ifollow as well (they have season tickets)

[The Royal Forester]

can you view your ifollow account on multiple devices?

Trying to work out whether I need to register my kids with ifollow as well (they have season tickets)

It is only allowed on one device, in "normal" times, so you will have to register separately if the rules are the still the same. Unless, of course you can all watch one screen.

[UpThePrem]

Pleased to say I have now managed to log in. For any others having a problem I logged in with a temporary password provided by ifollow using Chrome. You then click on your name (top right) to get 'my account' and edit the first set of details where you can change your password. The ifollow instructions were a bit vague but use the above and hopefully you should be ok.

How long did it take for you to get a reply from iFollow? I've got the same problem. Messaged them last night and no reply today.